Self-service

How to manage your waste easily and quickly:

With "MY WASTE" you can:

• Enrol or change your waste collection.
• View your emptying calendar.
• Report faults with emptying, containers or other equipment.

Alternatively, you can download the BOFA app Waste portal and manage it all directly via the app.

Would you like to be notified before your bins are emptied?

With "MY WASTE" you can easily subscribe and unsubscribe to the SMS service.

Alternatively, you can download the BOFA app Waste portal and manage it all directly via the app.

Read more, click here.

Drop off waste around the clock at BOFA's three 24-hour recycling centres
BOFA's recycling centres in Nexø, Aakirkeby and Olsker are now open 24 hours a day, so you can drop off waste when it suits you.
Both commercial customers and private citizens can use the 24-hour recycling centres at no extra cost.

To take advantage of this offer, you must register as a user of BOFA's 24-hour service:

Once you are created as a user, you will receive a confirmation email within a week. This email contains your final enrolment in the scheme.

Please note that it is only possible to use the 24-hour recycling centres outside normal opening hours once you have received the above email!

When you park in front of the gate to the recycling centre, call the relevant phone number from your registered mobile phone:

24-hour neighbourhoods in Nexø call with your mobile phone to 61 15 17 97
24-hour Aakirkeby call with your mobile phone to 30 66 58 85
24-hour Olsker call with your mobile phone to 51 41 13 82

Outside normal opening hours, please note the following:
- The seats are unmanned.
- The pitches are video monitored.
- Access to the seats is via the mobile phone number registered to the scheme. Remember to switch on "Show number" on your phone.
- Oil and chemicals (hazardous waste) are not accepted.
- The compactor containers are closed for safety reasons - use the alternative containers.
- The pitches' rules of behaviour must be followed at all times.
- In emergencies, you can use the site's emergency contact phone located at the automatic gate.
- In the event of a power cut etc. the recycling centre side gate can be opened manually. Use the locking knob. Please close the side gate after exiting.

Staff have gone home - waste sorting still applies. 
BOFA works to operate recycling centres in an environmentally and economically sound manner. In order to protect the environment, it is important that waste is sorted correctly - even outside staff opening hours.

You can find guidance for correct sorting in BOFA's Sorting guide. Alternatively, you can scan the QR codes posted at the site to get more information about the different types of waste.

When you need to get started!
Once you have received an email from BOFA with the relevant phone numbers, you are ready to visit the site.

1. Drive to the space you want to access. When you are in front of the gate, call the relevant phone number from your registered mobile phone (remember to have "Show number" enabled on your phone).
2. The gate opens automatically when your call is detected. Drive in and make your drop-off.
3. When you're done, drive to the gate again. The gate will open automatically and you can drive out. At the gate you will find a sign with further instructions if needed.

The door closes automatically on both entry and exit.

Thanks for your efforts and have a great trip!

Waste producers must prepare and submit a declaration form (found at the bottom of this section) to BOFA's weight function. The form must be sent by email: vejerbod@bofa.dk.

Waste producers that continuously generate well-defined and uniform waste suitable for landfill only need to complete a basic characterisation once, which is valid for a period of up to 1 year.

The waste producer receives an acceptance form from BOFA. This form serves as documentation.

The carrier must bring the completed acceptance form with them when each delivery to the facility.

The declaration and acceptance form must then be renewed annually by the landfill. This forms the basis for a possible extension.

Producers who generate waste that is not produced regularly must fill out a new declaration each time the waste needs to be disposed of.

The declaration can be cancelled without notice in case of misuse or failure to sort according to the receiving requirements of the facility.

Visual inspection
BOFA staff perform a visual inspection of the waste both at the entrance to the facility and at the disposal site for all loads of waste for disposal.

Rejection
If the waste does not fulfil the landfill's reception requirements for waste suitable for landfill, it will be rejected. No later than the next working day after the rejection, the facility's supervisory authority, the waste producer and the home municipality will be informed of the rejection and the reason for it.

Receipt
A weighing slip is issued for each load of waste received for disposal. The weighing slip serves as the waste producer's receipt and documents that the waste has been weighed, sorted and classified in accordance with the receiving facility's reception requirements.
The weighing slip also contains the legally required information about the carrier of the waste.

Positive list
Relevant EAK codes can be found in BOFA's positive list from the Danish Environmental Protection Agency: Positive list

The declaration form
The form, "basic characterisation of waste for landfill", which should be used for notification of waste suitable for landfill can be found here:

Declaration_form_2015_electronic

Right-click on the link and choose how you want the form to appear.

Once completed, the form is saved on your computer desktop and then sent to vejerbod@bofa.dk. It should not print out, sign and scan back in.