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Questions and answers

We have collected the most frequently asked questions here. Click and see the answer.

At the bottom of the page, we have a direct email to BOFA's waste experts if you can't find the answer on the page.

Frequently asked questions

  • Why should low-waste households pay the same as high-waste households?

    Of the total cost of waste collection, either from the household or an environmental organisation, only about 12% is dependent on the actual amount of waste from the individual household.

    The rest of the price, approximately 88%, is tied up in fixed costs associated with general waste management.

    These are fixed refuse collection services (Meldgaard and Fugato), equipment leasing/depreciation, and waste management/treatment.

  • Windproof your waste containers

    You can prevent your bins from tipping over or becoming misshapen when it's windy by following these tips:

    • Wrap a chain or rope around the bins to keep them in place.
    • Make sure the locking mechanism is an easily accessible carabiner. Knots and similar locking systems hinder the waste collector's work.
    • Only use the windscreen when it's windy.

    Video example of wind protection:

  • Why clear bags at the recycling centre, but black bags at households with a cassette solution?

    For discretion, households with cassette solutions must use black bags with the BOFA logo for their residual waste.

    Plastic collection takes place in clear bags with BOFA logo (red BOFA bags may also be used until BOFA's stock is used up).

    New BOFA bags are handed out by Meldgaard in connection with emptying.

    The recycling centre uses its own clear sacks for the sorted waste so that the site staff can help and guide citizens with sorting without having to empty the sack. However, it is permitted to use your own black sacks when delivering residual waste.

  • I need to demolish my chimney, what should I do?

    When disposing of a chimney, it's important to sort the materials correctly. Here's what you need to know:

    Metal chimneys
    Metal chimneys must be returned to a product dealer.

    Brick chimneys
    Brick chimneys can consist of several different materials:

    Isocore: The inner layer of the chimney. This must always be disposed of (delivered to the landfill) as it contains soot.

    Bricks: Must be sorted differently depending on:

    • If the bricks have soot on them, they should also be deposited.
    • Whole and half bricks without soot can be delivered as "Whole Bricks".
      These are cleaned and reused in new buildings.
    • Clean rubble without soot and paint is rubble for crushing.
      This type of waste is not cleaned before crushing and therefore the chunks must not be painted.

    If in doubt, ask us, either at the recycling centre or at the scales.

    Notes:
    Larger quantities of landfillable waste require notification and waste declaration.

    You can find the waste declarations and instructions on how to complete and submit them as private person and Business by following the links.

    Read more about the current rules for demolition waste here: demolition-renovation

  • What can go in the glass bells and what can't?

    The glass bells set up around the island are intended for glass and glass bottles.

    • The glasses must be empty, but do not need to be washed clean.
    • Lids can remain on the glasses, but can also be sorted separately as the material they are made of.

    It must not get into the glass bells:

    • Metal cans - such as cans for cat food, beer or soft drinks - must not be thrown into the glass bells.
    • Deposit bottles - bottles with a deposit, both glass and plastic, must be handed in at the deposit machines so that they can be included in the correct recycling system.

    What happens to the glass from the glass bells?
    Glass and bottles dropped off in the glass bells are recycled - primarily by being melted down into new glass.

  • Why is paint allowed on "Wood for recycling" but not on "clean debris for crushing"?

    This is due to the process "Wood for recycling" goes through before it is recycled into particleboard. Before the wood is turned into particleboard, it is cleaned of paint, lamination and other surface treatments. These materials are collected at the particleboard factory and disposed of as combustible waste.

    The chunks, on the other hand, are crushed and subsequently used as, for example, recycled stabilisers. This material is placed directly on the ground and can pose a risk if it contains paint or other treatments. Instead of benefiting the environment through recycling, it can inadvertently harm it by creating a contaminated landfill. This is not only inappropriate, but also against current regulations.

  • What is the difference between "Wood for recycling" and "Sorting residue - large"?

    In short: "Wood for recycling" is wood that can be recycled, while "Residue after sorting - large" is waste that is referred for incineration.

    How to define "Wood for recycling":

    Any wood that complies with the following, including small pieces of wood such as offcuts from boards and timber, small wooden furniture and similar.

    The following materials are allowed on wood:

    • Wallpaper
    • Painting
    • Lamination (e.g. kitchen cabinets)
    • Nails, screws and small fittings

    The wood is sent to a chipboard factory in Jutland, where it is recycled.

    The wood must not contain:

    • Upholstery
    • Covers

    All wood containing the above is referred to "Residue after sorting - large".

    How to define "Remainder after sorting - large":

    Large combustible waste is anything that cannot be recycled as wood and is larger than one metre in length. Examples of "Residue after sorting - large" waste:

    • Other waste over one metre
    • Sofas
    • Large armchairs

    Why is size important?

    The furnace where the combustible waste is incinerated has a feed hole of approximately 1 x 1 metre. If the waste is larger than this, it risks getting stuck. It can take half a day to a full day to remove it, partly because the furnace maintains a temperature of around 1000 degrees.

    Proper sorting ensures that materials are recycled in the best possible way and that incineration goes smoothly.

  • How can you visit BOFA?

    BOFA's Waste Tower welcomes many different kinds of guests - and you're invited too.

    Who can visit the Waste Tower?
    Daycare centres, schools, educational institutions, associations, companies and groups all have the opportunity to visit the Waste Tower in Rønne.
    As an individual, you have the opportunity to visit the Waste Tower during "Open Waste Tower" four times a year. Read more on the front page.

    What can you experience?
    A visit to the Waste Tower lasts approximately 2.5 hours and typically consists of:

    • A presentation with the opportunity to ask questions.
    • A tour of BOFA's facilities.

    If your group has special requests, we can tailor the visit to focus on sustainability, waste management or circular economy, for example.

    Practical information

    • Visits to BOFA are always free of charge.
    • We'll provide you with something to drink along the way.

    You can book your visit here

    We look forward to welcoming you and your group to the Waste Tower!

  • Why does the garbage truck drive by on days when I don't need it emptied?

    This can be due to several reasons.
    For example, not the same trucks collect residual waste, food waste and cardboard/paper. In addition, the waste collection vehicle may be travelling to a different route to collect waste, or it may have already been somewhere else to collect waste.

  • Who pays for waste collection when there is a change of ownership?

    When a property is traded, the real estate agent or lawyer must draw up a reimbursement statement. This reimbursement statement determines what the previous owner and the new owner each have to pay for (among other things) renovations. This is all adjusted via the property tax bill.

  • What do I do with my old metal bag stand?

    The stand is yours to keep. If you no longer want to use it, you have the following options:

    • Give it away.
    • Take it to the recycling centre.
    • Use BOFA's bulky waste scheme.
  • Recycling agreement Rønne

    Items delivered to the Recycling Container can be purchased in the Recycling Shop at Vibegårdsvej 2 in Rønne.

    All items are checked, washed and refurbished before they are put up for sale in the store,

    The thrift store is a clarification offer in the Job Centre.

    Thrift store opening hours :

    Monday 9am-3pm

    Tuesday 9am-3pm

    Wednesday Closed

    Thursday 9am-3pm

    Friday 9am-12pm

    Phone no. 56 92 28 84

  • Why does some of BOFA's compost smell?

    Compost can smell if not enough oxygen is supplied during the decomposition process. This can happen, for example, during winter seasons with heavy rainfall where excess water can prevent air from entering the compost pile.

    However, the quality of the compost is not affected and if you aerate it well after picking it up, the odour will dissipate.

  • Can there be slugs in BOFA compost?

    No, slugs cannot survive the composting process. The temperature during the process reaches around 80 degrees, which is high enough to kill the slugs. Any snail eggs will not survive at these temperatures either.

  • Invasive plants

    Invasive plants are species that have been introduced and are not wanted on Bornholm. Examples of these plants are:

    • Wrinkled rose (rosehip rose)
    • Arrowhead (Japanese/giant/hybrid)
    • Giant hogweed
    • Goldenrod (Herringbone/Canadian)
    • Giant Balsamin.

    These plants - as well as other invasive species on this list - are unwanted on Bornholm and are therefore fought against.

    If you have plants or plant parts from the above species, dispose of them properly:

    1. Residual waste (this type of waste is taken directly to incineration).
    2. Residue after sorting - small, preferably in closed bags (in summer, residue after sorting can be sent to an intermediate depot, which can allow the plants to spread).
    3. For larger loads of invasive plants, they can be delivered directly to BOFA's incinerator.

    By disposing of it correctly, you help protect Bornholm's nature from the spread of invasive species.

  • Are BOFA seats allowed to be swiped?

    Yes, it is allowed to make a mess at the recycling centre, but there are certain materials and situations where it is not allowed.

    Don't mess with that:

    • Electrical scrap: This applies to both small and large electrical appliances, white goods and anything else that is powered.
    • Hazardous waste: Neither what's on the table nor what's in the containers should be messy.
    • Special container for donation: Containers set up by the Job Centre or other organisations for recycling items are also exempt.
    • For sale: It is not allowed to scrap metal for the purpose of resale.

    Are you in doubt?
    If you are unsure about what is allowed to be worn, ask the site staff.

    Don't want your stuff to get messed up?
    If for some reason you don't want what you bring to the recycling centre to be clumped by others, you can contact the site staff. They can either destroy it with machines or otherwise ensure that clumping does not take place.